Quality of Services
In accordance with the requirements of Regulation (EC) 1035/2011 BULATSA has implemented а Quality Management System (QMS) as part of the Integrated Management System (IMS), covering the areas of quality, health and safety, information security and environment in compliance with the international standards ISO 9001, BS OHSAS 18001, ISO/IEC 27001 and ISO 14001.
The quality, health and safety and environmental management systems, falling within the scope of the IMS, are certified under the accreditation as follows:
- ISO 9001:2008 – United Kingdom Accreditation Services (UKAS);
- ISO 14001:2004 – United Kingdom Accreditation Services (UKAS);
- BS OHSAS 18001:2007 – Czech Accreditation Institute (CAI).
The scope of the IMS is “Air Navigation Services (ANS), including the provision of: air traffic management, communication, navigation and surveillance services, aeronautical information services, aeronautical meteorological services, power supply services, metrology services and training of ANS related personnel”.