In accordance with the requirements of Regulation 1035/2011 of the European Commission, a quality management system has been introduced in the Bulgarian Air Traffic Services Authority (BULATSA), as a part of the Integrated Management System (IMS). The integrated management system also encompasses the areas of environment, health and safety at work and information security. The documented and certified according to international standards ISO 9001, ISO 14001, BS OHSAS 18001 and ISO/IEC 27001 Integrated Management System forms an integral part of the overall management system in BULATSA.

The scope of BULATSA Integrated Management System is air navigation services (ANS) including: air traffic management, communication, navigation and surveillance services, aeronautical information services, aeronautical meteorological services and training of ANS staff.


Just culture

The priority development of Just Culture as a part of the Safety Culture aims at ensuring the correct attitude of BULATSA’s employees to the provision of safety, the importance of the reporting system of occurrences related to safety and their investigation, as well as the decisions of BULATSA’s management for ensuring and constantly improving the levels of safety through a constant systematic approach. The provision of high levels of safety is of great benefit to society and is a guarantee for the sustainable development of aviation business.  

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